Grove, Plentific and Switchee: A data-driven approach to damp & mould

Grove, Plentific and Switchee:

A data-driven approach to damp & mould

22nd Oct 2026 | 11:00 - 12:00

Tackling damp and mould isn’t just about responding to what's visible. It’s about understanding what’s happening inside the home, identifying risk earlier and knowing whether an intervention has worked.

Join Keelan McGaghran, Director of Operations at Grove Community Housing Association, Emily Shaw, Head of Product at Plentific, and Emma Bitting from Switchee to explore how real-time property data can improve damp and mould risk management.

They’ll discuss how Grove used Switchee Swift devices alongside Plentific to bring property insight into existing workflows, helping teams identify risk, investigate underlying issues, and measure the impact of remedial works, with risk calculations available within 24 hours.

Keelan McGaghran, Director of Operations, Grove Community Housing

Keelan McGaghran is a results-driven housing and governance professional with two decades of experience spanning social and private housing sectors across Northern Ireland and Australia. Currently serving as the Director of Operations at Grove Community Housing, Keelan leads comprehensive operational strategies across property maintenance, asset management, building safety compliance, and tenant engagement.

He has built a reputation for driving high customer satisfaction, managing complex operations, and embedding robust corporate governance. Holding a Master's Degree in management and Corporate Governance (distinction) and an award-winning academic background in Housing Management, Keelan brings a wealth of expertise in service transformation, strategic policy development, and operational excellence.

Connect with Keelan on LinkedIn

Emily Shaw, Head of Product, Plentific

Emily Shaw is the Head of Product at Plentific, where she leads the strategic evolution of the platform’s product suite. A passionate advocate for the transformative power of AI in social housing, Emily focuses on moving the sector away from reactive maintenance toward a future of proactive, data-driven action.

By bridging the gap between design, engineering, and human behavior, Emily ensures that AI and emerging technologies are deeply integrated core capabilities rather than "bolt-on" features. Her roadmap is defined by a commitment to solving the sector's most critical challenges through intuitive SaaS innovation.

Emma Bitting, Senior Customer Success Manager, Switchee

Emma joined Switchee’s Customer Success Team in 2022. With 20 years of experience in marketing and communications, most recently in digital marketing, she truly understands the importance and impact of effective, relevant, and engaging communication.

Emma delivers successful, quantifiable outcomes by working in partnership with Switchee’s Social Housing customers. She helps ensure integration of Switchee data into day-to-day operations to make quantifiable, data-led decisions, whilst understanding the challenges faced by Housing Associations and Local Authorities.

She is passionate about improving the lives of those living in social housing, believes in the power of data to make the invisible visible, and the need for transformation to shift from a reactive to a proactive approach in the management of social housing.