Contact support
This article explains how to get in touch with Switchee support teams and when they are available.
Installer support
For assistance with installations, troubleshooting, or installer-related queries, please contact our installer support team using one of the options below:
-
Telephone: 0800 133 7957
-
Email: install@switchee.com
Switchee Trusted Installer Network (STIN)
If you are part of the Switchee Trusted Installer Network or have questions related to the network, please contact the team via email:
Support hours
Our support teams are available during the following hours:
- Monday: 0900-1800
- Tuesday: 0900-1800
- Wednesday: 0900-1600
- Thursday: 0900-1800
-
Friday: 0900-1700
Support is unavailable on weekends and public holidays.