ORP in action: Effortless Welsh retrofits with Switchee

ORP in action:

Effortless Welsh retrofits with Switchee

19th February 2026 | 11:00 - 12:00

The Optimised Retrofit Programme (ORP) is helping registered housing providers in Wales decarbonise existing homes; however, engaging residents effectively and validating retrofit measures can be challenging.

With Switchee, meeting ORP requirements has never been easier. Our fully funded devices qualify as an eligible ORP measure, acting as smart heating controls and environmental and energy monitoring sensors.

As specialists in resident engagement and smart home insights, we combine device data with smart meter data to give landlords a complete view of property performance.

In this webinar, learn how Switchee helps Welsh housing providers:

Measure performance: Track key metrics like heat loss rate, time to heat, and Smart Meter Insights. Switchee can also send this data directly to TrustMark to support retrofit validation.
Engage residents: Achieve 90%+ response rates for smoother retrofit rollouts.
Support low-carbon heating: Integrates seamlessly with heat pumps and ORP-funded systems.
Target fuel poverty: Identify residents most at risk and prioritise meaningful support.

Ben Morris, Head of Cloud and Data

Ben is the Data Lead at Switchee and is responsible for Switchee’s data infrastructure and architecture, as well as the insights and analytics that power Switchee’s offering.

Prior to joining Switchee, Ben led the professional services team at a Data Analytics Consulting start-up, working across multiple industries, including construction and energy. Ben has a BSc in Mathematics and MSc in Statistics. Outside of work, he enjoys spending time with his family and keeping active, particularly through cycling and running.

Connect with Ben on LinkedIn

Vicky Lynch, Head of Enterprise, Switchee

As Head of Enterprise, Vicky's focus is looking after new and existing clients and working consultatively with them to create solutions to critical challenges they face. She has worked in the Housing sector for nearly a decade, establishing a broad range of new technology and brands to the space, and creating strong relationships with other technology providers to create seamless integrations to bring more valuable solutions to clients.

Outside of work, Vicky likes to read dusty 19th century novels, and regularly puts herself through the torture of reformer pilates and yoga.

Connect with Vicky on LinkedIn

ORP in action:

Effortless Welsh retrofits with Switchee

19th February 2026 | 11:00 - 12:00

Our speakers

Ben Morris, Head of Cloud and Data

Vicky Lynch, Head of Enterprise, Switchee