Does the Switchee device use my internet connection?
How Switchee connects to the internet
No, your Switchee device does not use your home internet.
Switchee has its own built-in internet connection, separate from your Wi-Fi or broadband.
This means:
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You don’t need Wi-Fi or broadband for Switchee to work
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Your internet speed or usage is not affected
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Switchee continues to work even if your internet is down
The device uses its own secure connection to send information to Switchee and your housing provider when needed.
For more support, contact our resident support team directly:
Tel: 0800 133 7957 | Email: support@switchee.com