Troubleshooting

Quickly identify, understand, and resolve common installation issues and known faults.

• Troubleshooting a Boiler Receiver Unit (BRU) with no power
• Message: Connectivity issues
• Switchee mobile app not working and IMEI shows “PLEASE WAIT”
• My heating or hot water isn’t working
• My thermostat is working, but I have no heat
• My Switchee thermostat screen is blank or unresponsive